Welcome to Gubungarri Adventures (ABN 96 248 338 421) (“we”, “us”, “our”).
These Terms and Conditions consist of two parts:
Part A: Website Terms of Use – which governs your use of our website.
Part B: Booking & Service Conditions – which governs any booking you make with us.
By using our website (https://www.gubungarriadventures.com.au/) or making a booking, you agree to be bound by these terms. We may modify these terms at any time, and such modifications will be effective immediately upon posting to the website.
Any personal information we collect will be handled in accordance with our Privacy Policy, which can be viewed here: https://www.gubungarriadventures.com.au/privacy-policy/
While we provide the website and its contents in good faith, we do not warrant the accuracy, completeness, or reliability of the content. The information on this website is for general information purposes only.
To the extent permitted by law, we exclude all conditions and warranties that may be implied by statute or common law. We are not liable for any direct or indirect loss or damage arising from your use of, or reliance on, the website or any information it contains. This does not affect your rights under Australian Consumer Law.
All intellectual property rights (including copyright and trademarks) in the content on this website, such as text, graphics, logos, and images, are owned by us or licensed to us.
You may not reproduce, modify, or distribute any content from this website, including our logo, without our prior written consent.
You may not use this website for any unlawful purpose. You may not copy, frame, or pass off any content from this website as your own.
This website may contain links to other websites operated by third parties. We do not endorse or approve of the operators of linked websites, or the information, graphics and material on those websites. Accessing these third-party sites is at your own risk.
We do not guarantee that this website will be free from viruses or other harmful code, or that access to the website will be uninterrupted. This website uses cookies and JavaScript to function correctly; by using it, you consent to this. For more information, please see our Privacy Policy.
These conditions apply to all bookings for tours, accommodation, or other services provided by us.
All prices are quoted in Australian Dollars (AUD) and are inclusive of Goods and Services Tax (GST), unless stated otherwise. Prices are subject to change without notice.
Bookings: To secure a booking, full payment is required at the time of booking, unless otherwise specified.
(Alternative Clause for Deposits) Bookings: To secure a booking, a non-refundable deposit of [e.g. 20%] of the total price is required. The final balance is due [e.g. 30] days prior to the service date. If a booking is made within this period, full payment is required.
Payment is processed through our secure third-party payment gateway.
a) Cancellation by You:
If you wish to cancel your booking, you must notify us in writing. The following cancellation fees apply:
Cancellation more than [e.g. 30] days before the service date: [e.g. Full refund less the non-refundable deposit or a 10% administration fee].
Cancellation between [e.g. 15 and 30] days before the service date: [e.g. 50%] of the total booking cost will be forfeited.
Cancellation within [e.g. 14] days of the service date: [e.g. 100%] of the total booking cost will be forfeited.
No-shows or failure to participate will be treated as a last-minute cancellation and no refund will be issued.
b) Cancellation by Us:
We reserve the right to cancel or alter services as required by operational, safety, or weather conditions. If we cancel a service prior to its commencement, you will be offered:
A full refund of all monies paid; or
A transfer to an alternative service date of equal value, subject to availability.
We are not responsible for any incidental expenses you may have incurred as a result of your booking, such as flights or accommodation. We strongly recommend you take out comprehensive travel insurance.
You agree to:
Disclose any pre-existing medical conditions, dietary needs, or physical limitations that may impact your ability to safely participate in the service at the time of booking.
Follow all lawful instructions from our staff during the tour or service.
Behave in a manner that is respectful and does not interfere with the safety or enjoyment of other guests.
We reserve the right to remove you from a tour or service, without refund, if your behaviour is deemed dangerous, illegal, or offensive.
You acknowledge that participation in tourism activities, particularly in the Kimberley region, involves a degree of inherent risk. To the extent permitted by law, you release us from all claims and liability for any personal injury, loss, or damage to property that you may suffer.
This release does not exclude our liability for death or personal injury caused by our negligence or for any other liability that cannot be excluded under the Australian Consumer Law.
We strongly recommend that you purchase comprehensive travel insurance at the time of booking to cover items such as cancellation, medical expenses, personal injury, and loss of property.
These Terms and Conditions are governed by the laws of Western Australia. You and Gubungarri Adventures irrevocably submit to the non-exclusive jurisdiction of the Courts of Western Australia.
